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Privacy Statement for Website Contact Form

The personal data (name, surname), contact (phone number, email address), and customer transaction (request/complaint information) included in this form are processed by Parakolay Elektronik Para A.Ş. ("Company") as the data controller through automatic methods by filling out the website contact form. Your aforementioned personal data is processed for the purpose of tracking your requests/complaints and, if necessary, conducting communication activities within this scope, based on the legal ground of 'the necessity of processing data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.' Your personal data may, if necessary, be transferred to the relevant business partners of the Company and authorized public institutions and organizations, limited to the purposes stated above.


You can submit your requests falling within the scope of Article 11 regulating the rights of the data subject under the law, according to the 'Communiqué on Principles and Procedures for Application to the Data Controller,' to Parakolay Elektronik Para A.Ş. at the address Maslak Mah. Büyükdere Cad. USO Center Blok No: 245 İç Kapı No: 55 Sarıyer/İstanbul in writing.

You can send your requests:

From your registered email address in our system to the email address kvkk@parakolay.com

From your unregistered email address in our system using mobile/e-signature to the email address kvkk@parakolay.com

Via KEP (Registered Electronic Mail) to the address parakolay@hs01.kep.tr

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Security

User Security Statement
Information Security
PCI DSS Compliance

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KVKK

GDPR Disclosure Statement
GDPR Privacy Policy
Explicit Consent Statement for Processing Personal Data
Information Regarding the GDPR Applictaion Form
GDPR Application Form
Cookie Policy

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TÖDEB Arbitration Committee

Arbitration Committee Brochure
Regulation for Individual Customer Arbitration Committee
Arbitration Committee Information Text

The easiest and fastest money transfer!

No matter where you are, you can make instant money transfers 24/7 and easily manage all your bank accounts with a single wallet for all your transactions.



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About Us

Established in 2020 with entirely domestic capital to provide services in the payment services and electronic money sector, Parakolay aims to be a reliable solution partner in the market with its advanced solutions, robust technical infrastructure, customer-centric approach, and expert staff. Focusing on rapid growth in a short period, Parakolay has adopted the fundamental principle of being a company always associated with trust in the industry.

Our goal at Parakolay is to minimize fraud-related losses for virtual stores by developing and optimizing software and control mechanisms within our own structure, to ensure the rapid advancement of electronic money services in Turkey, and to establish a reliable position in the industry.

As of August 21, 2022, Parakolay Electronic Money Inc. has obtained the Authorization for Payment and Electronic Money Institution activities within the scope of Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions.

Services

Electronic Wallet

Virtual POS


Account opening and usage
You can open and use a Parakolay account for free.
Free
Transfers to Parakolay accounts
You can always transfer money for free from one Parakolay account to another.
Free
Transfer to IBAN
You can transfer money for free from your Parakolay account to any IBAN you want.
Free
Up to 10,000 TL per transaction
Deposit via bank transfer, EFT, or FAST
You can deposit money for free from your own bank account to your Parakolay account.
Free
Withdrawal via bank transfer, EFT, or FAST
You can withdraw money for free from your Parakolay account to your own bank account.
Free
Up to 10,000 TL per transaction
Commercial/excessive usage fee
You can use for free up to 10 transactions or up to 5 transaction over 5,000 TL (or equivalent in foreign currency) regardless of the monthly amount.
%3.00 (Excluding BSMV)
Unused account fee
Monthly account fee is charged for accounts not used for the last 6 months.
10.00 TL (Excluding BSMV)

Contact Information